Privacy Policy

Clyro Tidy - 2026-10-09

1. Data controller

Nanceela SAS, 60 rue François 1er, 75008 Paris. Contact for any question about your data: support@nanceela.com.

2. Data processed and purposes

We only process the data needed for the service.

Photos you choose to analyse

Sent to our server to generate your tidying plan and compare before/after. Before sending, the app blurs the faces and text it detects. Legal basis: performance of the service.

Anonymous technical identifier and integrity check

Firebase Authentication and Firebase App Check protect the service against abuse and let us apply usage limits. No name, email or account is required. Legal basis: legitimate interest.

Usage counter

Linked to the anonymous identifier, or to the IP address irreversibly transformed for older app versions, it limits the number of analyses. Legal basis: legitimate interest.

Usage statistics

Google Analytics for Firebase, only if you agree. You can withdraw your consent at any time in Settings. Legal basis: consent.

Crash reports

Firebase Crashlytics helps us fix errors and keep the app stable. Legal basis: legitimate interest.

Purchases

RevenueCat, Apple's App Store and Google Play manage your subscription and credits. We never receive your payment details. Legal basis: performance of the contract.

3. Artificial intelligence analysis

Your photos are analysed by Google (Gemini) and, as a fallback, by OpenAI.

No training

These providers do not use your photos to train their models. They may keep them temporarily, for up to 30 days, to detect abuse, and then delete them.

Not kept by us

We do not keep your photos on our servers after the analysis.

Encryption

Data in transit is encrypted (TLS).

4. Data stored on your device

Your plans, history and photos stay on your device. They are deleted if you uninstall the app or use the reset option in Settings.

5. Recipients and transfers outside the European Union

Our service providers: Google (Firebase, Gemini), OpenAI, RevenueCat, Apple and Google Play for payments. Some are located in the United States. These transfers are covered by the safeguards provided by the GDPR (EU–US Data Privacy Framework or the European Commission's standard contractual clauses).

6. Retention periods

Each type of data is kept for a limited time.

Photos

Not kept by us after the analysis; up to 30 days with the AI providers.

Usage counters

30 days.

Usage statistics

According to the retention set in Google Analytics, 14 months at most.

Crash reports

90 days.

Purchases

As required by accounting and legal obligations.

7. Your rights

You have the right to access, rectify, erase, object, restrict and port your data, and to withdraw your consent at any time. Write to us at support@nanceela.com. You may also lodge a complaint with the CNIL (www.cnil.fr) or your local data protection authority.

8. Deleting your data

No account is created: you can delete your data yourself or write to us.

On your device

In the app Settings, “Reset App” (iOS) or “Delete all my data” (Android), or uninstalling the app: your plans, history and photos are deleted immediately.

On our servers

Usage counters, linked only to an anonymous identifier, are deleted automatically after 30 days. Photos are not kept.

Statistics and crash reports

To request their deletion, write to support@nanceela.com; we reply within 30 days. You can also turn statistics off in Settings.

Data kept

Your purchase history is kept by Apple, Google and RevenueCat under their legal obligations. Your credit balance stays on your device, even after a reset (and, on iOS, after uninstalling), so the free credits cannot be claimed more than once. Legal basis: legitimate interest.